Privacy and Cookie Policy

Privacy policy about the processing of personal data set and provided by Società Agricola Terra Madre s.r.l.s. as Data Controller, pursuant to articles 13 and 14 of the EU Regulation 2016/679 on the protection of personal data (hereinafter also “Regulation” or “GDPR”) and of art. 13 of Legislative Decree 196/2003 “Code for the protection of personal data containing provisions for the adjustment of national legislation to Regulation (EU) n. 2016/679 of the European Parliament and of the Council, of 27 April 2016, relating to the protection of individuals about the processing of personal data, and about the free movement of such data and repealing Directive 95/46 / EC (hereinafter also “Code”). to Users who surf the website (hereinafter also the “Website”).
The following information is provided only for the website and not for other websites that may be consulted by the User via links. The Data Controller will collect and process the data listed below in accordance with the provisions of the Code and the Regulations.

I Data Controller and contact information.

Terra Madre srls Agricultural Company, with registered office in Carpignano Salentino (LE), Strada Provinciale 48 Martano – Otranto Km. 11, telephone: 348 8818822, PEC: and e-mail:, VAT number: 04864140753.
The Data Controller is responsible for this privacy statement and for the cookies stored by their services.

II. Method of Treatment

The Data Controller processes the personal data provided and/or collected by users with analogue, IT and/or telematics tools, adopting the appropriate security measures for preventing unauthorized access to the systems and, therefore, their non-authorized disclosure, modification or destruction.
Personal data is also processed in aggregate form, with organizational methods and logic strictly suited to the purposes indicated in this statement. Data may be displayed by categories of subjects authorized by the Data Controller, also called in charge of data processing and involved in the organization of the provision of services connected to the website (such as, for example, administrative or commercial staff, marketing department, legal department or system administrators) or even from external parties (third party technical service providers, couriers, hosting providers) who will be appointed, if the Data Controller deems it necessary, Data Processors. The updated list of managers and appointees may always be requested by the interested party and is available at the registered office of the Data Controller.

III. Data collected and purposes

a) Contact details
These data are requested when the User is filling out the information request and booking forms on the website and include: Name, Surname, address, telephone number, e-mail and may be processed by the Data Controller for the following purposes:

  1. to fulfill the specific requests of the User;
  2. to provide confirmation for booking rooms in the periods indicated by the user;
  3. upon consent of the User, to establish and manage commercial relations, especially for commercial promotion, advertising communication, market research, surveys, statistical processing and marketing purposes relating to products and services provided by the Data Controller, using both Automated Contact Mode pursuant to art. 130 of the Privacy Code (electronic mail, sms, mms, WhatsApp, telefax, etc.), both Traditional Contact Modes (paper mail or calls with operator);
  4. upon consent of the User, to measure your satisfaction and consent concerning products and/or services offered, in relation to the analysis of habits and purchase choices, and to carry out market research choices made directly by the Data Controller.

The purposes referred to in points 3) and 4) above may be carried out by the Data Controller also through the use of cookies, as specified in point V of this statement, prepared pursuant to the Provision of the Privacy Guarantor of 05.08.2014 “Identification of simplified procedures for the information and the acquisition of consent for the use of cookies”.

b) Navigation Data
The Website’s computer systems and software procedures acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified people, but by its nature it could, through processing and association with data held by third parties, identify users.
This category of data includes the IP addresses or domain names of the computers used by users connecting to the Website, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the response status given by the server (successful, error etc.) and other parameters relating to the operating system and the User’s computer environment.
This data is used only to obtain anonymous statistical information on the use of the website and to check its correct functioning and is deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the website: except for this eventuality, the data itself is kept for the time defined in the following point IV of this Policy.

c) Provision of data
The provision of contact data for the purposes referred to in section III a.1 and III a.2 of this Policy is mandatory and its lack, even partial, will make it impossible for the Data Controller to proceed with the provision of the services requested.
The provision of Registration data for all the purposes referred to in points III a.3 and III a.4 is optional and there are no consequences in the event of refusal to provide data, unless it is impossible to inform the User about promotional activities or to check users’ satisfaction.
The User assumes the responsibility of the Personal Data of third parties communicated or shared through the website and guarantees to have the right to communicate or diffuse them, freeing the Data Controller from any liability to third parties.
The Personal Data may be entered voluntarily by the User, or collected automatically during navigation on the website

IV. Place and duration of the processing of the collected Data

a) Place
The Data are processed at the operational headquarters of the Data Controller and of the Data Processors, and at any other place where the parties involved in the processing are located.
Some of our service providers (e.g. of a technological nature) use data centers or qualified subcontractors that are not established in the European Union, and this may imply a transfer of personal data outside the European Union. When this happens, the legal basis of this transfer is the signing by these suppliers of contractual clauses in accordance with the standard defined by the European Commission.
If personal data is transferred to a third country or to an international organization, the interested party may be informed of the existence of adequate guarantees pursuant to Article 46 of the “Regulations” relating to the transfer by contacting the Data Controller at the e-mail address